December 8, 2022
Vice President Leni Robredo said she will promote government services that address the challenges faced by employees in the Business Processing Outsourcing (BPO) industry on a daily basis, and she acknowledged that the nature of their work is different from other workers.
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ZAMBOANGA CITY, Philippines

Vice President Leni Robredo said she will promote government services that address the challenges faced by employees in the Business Processing Outsourcing (BPO) industry on a daily basis, and she acknowledged that the nature of their work is different from other workers.

The presidential aspirant mentioned that one of the most important issues in the BPO industry is the safety and security of employees, especially when it comes to public transportation.

“Primary for me is how we can achieve the quality of life that all of us should enjoy, even those like you who turn the clock back. So our proposal is really, the government should provide transportation that is safe, secure, makes routes that are suited to those hours when we go out of work. And these routes are regulated by the government to make sure they are safe, ”said Robredo.

Robredo recently met with members of volunteer groups comprised of IT and BPO professionals to discuss his plans for the industry in case he wins the 2022 elections.

The virtual event was organized by the Robredo People’s Council (RPC) and hosted by the IT & BPO Professionals for Leni group at Zoom, and streamed on the Facebook page of the BPO Employees for Leni group. More than 850 participants attended.

Robredo acknowledged how BPO employees lose sleep just to reach government and medical services every morning due to the fluctuations in their working hours.

“We also make sure that many services should be available as soon as you can. Meaning to say, there… especially in areas with conglomeration of BPO companies. There must be services available when you leave the office or before you enter the office, you can avail that, ”he said.

In response to the fact nearly 60 percent of employees in the BPO industry are working mothers, Robredo said companies should be mandated to provide services such as daycare, tutoring, and other ways to ease their life.

“Even if the office is not able to have its own daycare service, the government should provide… just to encourage the mothers that she can still work because her child will be able to leave her,” he said. Robredo.

“Those services should be available so that we can work peacefully… because we have reliable government services for our family,” Robredo added. (PR)

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