Money-making? Zamsureco II consumers bewail new collection scheme, poor services

Money-making? Zamsureco II consumers bewail new collection scheme, poor services

March 9, 2020 29 By Mindanao Sun
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By Antonio Manaytay

All is not well for the consumers of Zamsureco II despite the assurance that everything will be fine once the new billing schedule will be regular. Many had suspected the new billing schedule is a plain money-making scheme.

In a notice sent to the consumers, Acting General Manager Jose Raul Saniel said the new schedule of reading the kilowatt-hour meter may result in reduced electric bills.

It never happened

It never happened though.

Commenting on the social media post by Zamsureco Main-Two, Cloyd Lanticse said their minimum (electric bill) was over P300 a month. With the new schedule, nothing had changed, he said.

Many more consumers shared the same sentiments. The promised possible reduced electric bills had remained a pie in the sky for them.

But one thing was certain. The new reading of the meter schedule had also changed the “due dates” for paying the bills by at least a week from the previous schedule.

Insensitive

The new billing schedule is an exercise of insensitivity.

“They are insensitive to the situations of the consumers,” one consumer told Mindanao Sun.

The new billing schedule, he said, fell on the dates before the 15th day of the month. Most consumers depend on their salaries every 15th and 30th day of the month.

Unfair

It seems unfair for most, Judge Jeric Kagaoan intoned.

“Parang unfair ang imposition of surcharges for late payment especially that the due date has been moved to an earlier date,” said the presiding judge of the Regional Trial Court in Imelda, Zamboanga Sibugay.

“What about the common employees who receive their salaries every quincena?” he asked.

“They too will be slapped with this penalty,” he added.

Money-making?

With most consumers paying the late payment penalties, Zamsureco II stands to rake in money.

“Just wondering how much money will the coop be able to rake in with this scheme,” the RTC judge intoned.

This is happening as most consumers bewailed the poor services from the electric cooperative.

Intermittent brownout had continually hounded the consumers. Low power voltage occurred daily.

“Kusog maningil, hinay mo-serbisyo (Fast in the collection but slow in services),” a consumer commented.

Consumer Lanticse had put it aptly: Binuang man ni inyoha.

Mindanao Sun had requested an interview with the management several times but to no avail. (Mindanao Sun)

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